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Thank you for shopping with showpings.com, operated by Skies & Ship LLC. Please review our shipping policy below to understand how orders are processed and delivered.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).
  • Once your order is processed, it will be shipped and you will receive a confirmation email with tracking information (when available).

2. Shipping Time & Delivery

Estimated delivery times depend on your location and the shipping method selected at checkout:

  • Domestic Orders (U.S.): 5–10 business days
  • International Orders: 7–20 business days

Please note that delivery times are estimates and may vary due to factors beyond our control such as customs delays, carrier issues, or high demand periods.

3. Shipping Rates

  • Shipping costs are calculated and displayed at checkout.
  • Promotional free shipping offers (if available) will be clearly stated on the website.

4. International Shipping

We offer international shipping to select countries.

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
  • Customs processing times may affect delivery estimates.

5. Tracking Information

  • Tracking numbers will be provided via email once your order ships.
  • Please allow 24–48 hours for tracking information to update.

6. Delayed or Lost Shipments

If your order is delayed or appears lost:

  • Please allow the full estimated delivery time before contacting us.
  • If your order has not arrived within 25 business days, contact us and we will assist you.

7. Incorrect Address

Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders delivered to incorrect addresses provided by the customer.
  • If you notice an error, contact us immediately. Address changes are not guaranteed once an order has been processed.

8. Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Contact us within 7 days of delivery
  • Include your order number and clear photos of the issue

We will review and provide a replacement or resolution where applicable.

9. Contact Us

For shipping-related questions, please contact us:

Skies & Ship LLC
30 N Gould St #45462 Sheridan, WY 82801
Email: skiesandship@gmail.com